SERVICE 03

Document Processing & Data Extraction

Organize insurance documents and convert relevant information into structured data for downstream processing.

Service Overview

Structured support for repetitive insurance operations

Insurance workflows often involve multiple documents such as claim forms, invoices and supporting records. We can organize documents, identify document types and extract agreed fields into structured spreadsheets or other client-defined formats.

What We Handle

  • ✓Claim forms
  • ✓Invoices
  • ✓Policy documents
  • ✓Supporting documents
  • ✓Document classification
  • ✓Document indexing
  • ✓Field extraction
  • ✓Missing-document identification

Our Processing Approach

What we actually do

The exact workflow is agreed with the client before processing begins. A typical process looks like this:

1

Receive the document batch.

2

Identify and classify document types.

3

Index documents using agreed identifiers.

4

Extract the required information.

5

Enter extracted information into the structured template.

6

Compare related documents when required.

7

Flag missing or unclear information.

8

Perform QA before delivery.

Workflow

From source files to final delivery

STEP 1
Receive Documents
STEP 2
Classify
STEP 3
Index
STEP 4
Extract Data
STEP 5
Validate
STEP 6
QA & Deliver
SYNTHETIC EXAMPLE

Synthetic Claim Document Example

This is an illustrative demonstration workflow using synthetic information. It is not a real client engagement.

1. Client Input

  • •Claim form
  • •Repair invoice
  • •Customer identification document
  • •Policy reference

2. Our Processing

  • •Claim form is identified as the primary claim document.
  • •Repair invoice is indexed against the claim ID.
  • •Customer name, invoice amount and document dates are extracted.
  • •Each document is checked for required information.

3. QA / Exceptions

  • •Claim form present
  • •Invoice present
  • •Customer name extracted
  • •Invoice amount extracted
  • •Missing/unclear information flagged

4. Final Output

  • •Indexed document list
  • •Structured extracted-data sheet
  • •Missing-document report
  • •Exception list

What the Client Receives

Typical deliverables can include:

  • ✓Structured extracted-data file
  • ✓Document index
  • ✓Missing-document report
  • ✓Exception report
  • ✓QA summary

Quality Checks

Depending on the agreed scope, checks may include:

  • ✓Document classification
  • ✓Required-document checks
  • ✓Field completeness
  • ✓Source-to-output comparison
  • ✓Exception identification
  • ✓Second-level QA

Who We Support

Designed for defined insurance workflows

We can support organizations that need structured back-office processing, validation, QA or reporting support.

✓Claims teams
✓Insurance brokers
✓TPAs
✓Policy administration teams
✓Insurance back-office operations

Start With a Controlled Pilot

Test the workflow before moving to recurring support.

Share your process, approximate monthly volume, file format and required turnaround. We can review the workflow and define a practical pilot scope.

Request a Pilot →